We only accept returns for products that are received in a damaged condition. No returns or refunds are allowed for any other reason.

You must email us at theartiscia@gmail.com within 24 hours of delivery along with a full unboxing video clearly showing the damage. Products must be unused and in original packaging.

Currently, we only ship within India using trusted courier partners through Shiprocket.

Orders are typically delivered within 1-5 business days, depending on your location. You’ll receive tracking details once your order is dispatched.

We ship using Shiprocket’s network, which includes top carriers like Delhivery, Blue Dart, Xpressbees, and Shadowfax.

Orders cannot be changed or canceled once confirmed, as we start processing immediately. Please double-check your order before payment.

Yes. For any refund or damage claim, a full unboxing video (from unopened packaging to showing the damage) is mandatory for verification.